Eli Pariser has perfectly captured an aspect of internet
culture that has widened my understanding of life online and how that behavior
affects everything. The easiest way to give a consumer what they want is, after
all, simply to ask. Acquiring tons of personal data by watching everything
someone does online does seem a bit excessive, although from what I’ve gathered
so far it seems to have become an effective method (however creepy it may be).
It seems
that each individual’s world has become smaller as a direct result of these
‘filter bubbles’. We have come full circle from the pre-technology era – where
each person’s world consisted of town they lived in – through the expansion of
that world view through higher literacy rates and easier information access,
all the way back to a similarly narrow place; the modern era of personalization
where, instead of not having access to information, people have the ability to
block it out completely. The world of information has become an ever-changing
one, completely dependent upon the fleeting whimsy of shares, likes, and ‘click
signals’.
At one
point, Pariser talks about YouTube’s “Lean Back” strategy plans. It is
something that would take the viewer to another video as soon as the one they
chose has finished. ‘Lean Back’ is essentially taking that list of recommended
videos and playing them one after the other. In 2011, when this book was
written, this endless feed of videos was still simply a project; today this is
an established feature of the site. Instead of just a list of suggestions, your
viewing choice will now culminate in a countdown to the next video YouTube has
chosen for you. With the addition of ads before videos, this is quickly
becoming television with a comments section. Unlike television, however, you
have the options of creating your own content and a handy personalization
algorithm to help you along the way.
These
personalization algorithms are, essentially, looking at your online life and
then handing you a reflection of yourself and your choices in order to guide
you to what they think you will either enjoy or purchase or both. It is a
system entirely reliant on the fickle wants of consumers that are developing
shorter and shorter attention spans. But if an overwhelming majority of the
internet is giving a consumer what they want,
who is providing them with what they need?
We all know that, in order to be a functioning human being, it is occasionally
necessary to do things you don’t want to do. Say you find an article on your
news feed boasting ‘facts’ that prove a political view you agree with. You have
found something that endorses your chosen world view; this makes you feel good
and smart, you want to go on believing this thing that makes you feel
validated. But have you bothered to check if it’s true? I know I don’t do that
as much as I would like to admit. But fact-checking is something that needs to
be done in order to form a well-rounded understanding, no matter how wonderful
it would be for that one article to be true. It’s not something that everyone
necessarily wants to do, but what are we if we are simply content to accept the
information that is pre-sorted and handed to us? To me, blind faith is
something carefully trusted to loved ones, not Facebook.
You state: "We have come full circle from the pre-technology era – where each person’s world consisted of town they lived in – through the expansion of that world view through higher literacy rates and easier information access, all the way back to a similarly narrow place; the modern era of personalization where, instead of not having access to information, people have the ability to block it out completely."
ReplyDeleteYou go on to state that we need to start checking facts more often. That takes time and effort, being proactive. Pariser also talks "pull" - where we actively go to sites we trust and pull out (or read, watch) information vs "push" - where information is fed to us via our FB or YouTube feed. Is that what you mean?